Returns & Exchanges

We want you to love every scent in your laundry routine, which is why we offer a 30-day return policy for any unused and unopened Tallow + Ash products. If your order isn't a perfect match for your home, our team is here to help you find a fragrance you'll adore.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Ensure all laundry liquids or pods are securely sealed in their original packaging to prevent leaks during transit.

• 3.
  Ship It Back

  Print your prepaid shipping label and drop your package off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will issue a full refund to your original payment method within 5-7 business days.